Online Recruitment and Beyond

A nice way to end our 3rd year......

James Swift — Wed, 30 Sep 2009 15:07:40 +0100

Today is the last day of Beyond Interactive's third year and we're pleased to report another great and profitable one.

Instead of waxing lyrical about how great we are, here are a couple of recent testimonials from our clients that explain it better anyway:

Beyond Interactive have proven to be an extremely flexible, customer focused and supportive partner. James has enhanced our ability to support clients with expert insights into online recruitment strategies. Their research is always tailored to our, often changing, requirements. We would have no hesitation in recommending their services.

Bryan, Brophy McPaul

I see Beyond Interactive as the absolute 'oracle' for all things to do with online media. I believe that we get absolute value for ££, that the advice given is 2nd to none and that you truly have the best interests of the client in mind.

Nick, AstraZeneca

Roll on year 4 – new website coming soon too!

James Swift is running in the Amsterdam Marathon 2009

James Swift — Tue, 21 Jul 2009 09:30:34 +0100

In October 2009, James Swift will be taking part in the Amsterdam Marathon for Macmillan Cancer Support. Macmillan Cancer Support improves the lives of people affected by cancer. One in three of us will get cancer. We are all affected by cancer so any help you can give will go a long way!

This will be his 4th Marathon in total and he will be aiming for a sub 4.30hr time. The more you donate the harder he will train!

Donating through this site is simple, fast and totally secure. It is also the most efficient way to sponsor him: Macmillan Cancer Support will receive your money faster and, if you are a UK taxpayer, an extra 28% in tax will be added to your gift at no cost to you.

So please sponsor me now by visisting: http://www.justgiving.com/james-swift/

Many thanks for your support.

Mylonglunch event - 24th June

James Swift — Fri, 26 Jun 2009 15:57:43 +0100

I popped along to the Mylonglunch Innovation event in Manchester this week and was refreshingly impressed with what I heard, who I saw and the whole event in general. Glorious sunshine and a few beers helped of course, but well done to Jamie for pulling together some great products and services, some of which I'd never even heard of before. The agency turn out wasn't bad but for those who didn't go along, you definitely missed a great opportunity to engage with some genuine innovative ideas.

I'll most certainly be looking out for the next event!

The role of ad agencies part 2:

James Swift — Fri, 15 May 2009 09:54:57 +0100

Following on from my previous post, here are some specific questions I was asked on the role of ad agencies:

How has the role of ad agencies in online recruitment changed over the last few years?

What has happened is that the internet has become one of the most innovative, exciting and individual-centric communication medium. For example, we have have seen an explosion in social networking – to such an extent people actually share with other people the thoughts that pop into their heads (e.g. twitter). So, in order for ad agencies to progress in this market, they now must have the best knowledge and expertise at their disposal to advise their clients properly.

What are the ad agencies most /least effective & successful at?

They’re great at giving clients what they want. But is this what a candidate wants?

How do you see the role of ad agencies developing in the future? (What influences do you think will have the most impact?)

More use of multimedia (e.g. video, social media)

A performance and ROI pricing model

The elements of the digital recruitment landscape will become increasingly complex as the market continues to innovate. Therefore, the need for advertising specialists who totally understand this market will become even bigger.

The role of advertising agencies in today's market

James Swift — Fri, 15 May 2009 09:16:47 +0100

Interesting article in May's Onrec magazine discussing the role of ad agencies in today's market. Here are a few thoughts that I've contributed to the article: I'll post the whole article when it's live on their website.

All ad agencies are chasing less money.

Everybody is looking for a deal at the moment. Whether you're buying a house or placing an ad: Everyone is in the mood to barter. It's a buyers' market.

Clients are looking for better value-for-money. They want to be able to measure their ROI as precisely as possible.

Traditionally advertising, especially recruitment advertising is the first thing that gets pulled by companies in a recession. However they still need to spend money retaining their most valuable staff. So agencies should concentrate more on helping companies manage their employer brand and talk to their people.

There are a lot of unemployed people during a recession. Many people will apply for anything and everything. Making sure you find quality rather than quantity of candidate for a client is key. Ad agencies must learn to target their campaigns. Again, this means basing work upon research. Results-based advertising is the future.

During a recession there are candidates without the right specific experience a client needs, but they could have great transferable skills. In fact they could be some of the best people out there. They just don't know that they could do this job. Attracting people from outside of a particular sector will be key. This means connecting better with passive jobseekers. And that involves loads of different techniques that ad agencies need to know inside-out.

Clever ad agencies ready themselves for the inevitable upturn. However, I think long-gone are the days when HR managers are given huge budgets to play with. In the future, they'll be regulated much tighter. So, the more measurable you can be the better.

The full article is available to download by clicking on the attachment below:

How web copy can boost your website from ordinary to A list

James Swift — Tue, 24 Mar 2009 10:00:08 +0000

According to Google there are 11.5 billion pages on the internet. To make sure yours get noticed, you need an expert on the job.

Writing copy for the web is a distinctive skill. Many seasoned copywriters with decades in the advertising business behind them, can come unstuck writing for online. Language should be an integral part of your brand communication. It has to say the right things in the right way, consistently. And that's no mean feat. It involves getting your tone of voice clear at the start and making it come alive across all your online communications.

Web copy simply means the words that make visitors to your website apply for your job opportunity. Words are the true currency of the web. While it may seem counterintuitive, it’s little wonder why the most important ingredient in a recruitment website is the copy.

Picture a website with cutting edge design, mind-blowing graphics and all the interactive bells and whistles. Compare that to simple web copy on a plain white background. Which of the two websites would better sell your organisation and job? According to a study by Stanford University published in 2000, it’s the one with the simple text. That’s because nothing happens until somebody writes the words that get people to click, sign up, register or whatever else you want them to do.

So, it’s not enough to make your website look appealing. The words have to wow, charm and seduce a causal web surfer enough, to turn them into a quality candidate. If your language isn't interesting, doesn't tell a good story or is hard to understand, it won't be read.

Some of the biggest mistakes businesses make are to take marketing principles that work well in the offline world and try to use them on the web. Many of the techniques used in print and radio simply don’t get visitors to do what you want. That’s because they don’t follow fundamental web copy rules: don’t make your website look like an ad; always stop your readers dead in their tracks; and always capture email addresses. Don’t obey these rules and your visitors will not want to stay.

If you think that it’s okay for a website to be less creative than print or have a weak headline, think again. It’s as important to call out creatively to your audience as it is in any other medium. Knowing how to write in a conversational style and not use contradictions or corporate jargon is vital to success. As is an appreciation of how people read online, and the techniques writers use to help readers find the information they want.

Perhaps the most specialised area of an online writer’s repertoire is their ability to apply psychological motivators and emotive words that appeal to the intuitive part your reader’s mind. Using these devices can turn surfers into applicants; and applicants into vacancies filled! These are the tactics that fly beneath the radar of your readers’ perceptions producing an almost hypnotic effect that makes them do what you want them to – without them even knowing why. They’re powerful devices that must be used appropriately, discreetly and ethically.

However, using psychology to sell isn’t about conning people to take a decision they don’t want to. It’s about using an understanding of human nature to make your reader volunteer to become involved in your organisation. So, you must make it enjoyable and totally painless! The fact is; from the cliff-hanger principle to neuro-linguistic programming and embedded commands; psychological techniques amount to nothing unless you speak to the needs of your target audience. You’ve got to know what they want, and how you can give it to them.

Once you’ve used all these online techniques and principles to create your killer web copy, you need to make sure your passive and active job seekers can find it. Of course, one way to do this is to drive traffic through traditional press-based advertising. The other takes us into the wonderful world of search engine optimisation (SEO). This is the one of the most powerful methods a copywriter can employ to give a website competitive advantage over others. A well-optimised homepage is one written by a copywriter fully conversant in latent semantic indexing and adwords. Armed with these SEO techniques, a copywriter can boost conversion rates and deliver quantity and quality of candidate. It can transform the effectiveness of your recruitment strategy and deliver outstanding return on investment.

A professional online writer is more than just a producer of words. They’re brand detectives and ideas people who are fully involved in the strategic and creative process. With a professional writer onboard, your website can make that all important emotional as well as commercial impact. And your website will go from ordinary to stunningly effective.

www.beyondinteractive.co.uk

A Happy Client.....

James Swift — Thu, 12 Mar 2009 15:05:26 +0000

We recently ran a campaign with Jobsite and Reed to recruit a Sales Executive for Rx Systems. They are the UK's fastest growing company in the retail pharmacy software solutions market. The total spend for this campaign was just over £1K. Both sites delivered a phenomenal response and the successful candidate has already started in the position. Not a bad cost per hire and here's what the recruiting manager has to say:

Dear James,

I’d like to thank you at Beyond interactive for supporting us in our recent recruitment campaign. I was delighted with the courteous and professional approach of your team and I will be recommending your services to the other department heads here at Rx Systems.

Thanks again,

Stephen Hards
Sales Manager
Rx Systems

Over- reliance on Google, Hitwise, NORAS stats

James Swift — Mon, 09 Mar 2009 15:01:04 +0000

Following on from a recent blog on the Mylonglunch website regarding stats and over-reliance on e.g. search engines, here are a few thoughts on why these stats should not be used to paint the real picture of how successful a potential recruitment campaign could be:

It's all good and well being #1 on google for e.g. IT jobs, but that doesn't mean the site is right for a campaign - far from it! The focus needs to be much more specific to what you're looking to achieve. If e.g. a £50K Developer from Reading is looking for a new job, do you think he/she will google "IT jobs" to start their job search? Unlikely!

The skilled media planners of this world should already know the capabilities of the sites in question and should therefore use the information available to them from each site intelligently. Good job board sales people won't just spin the Google (or Hitwise) stats, they will look at the brief properly and (hopefully) come back with a solution that's not only believable, but is accurate to the brief in question.

Also, testimonials are not a good indicator either. All sites have shed-loads of testimonials they can throw at you and what's right for client X may not be right for client Y anyway.

Even then, if site X has more Developers in Reading than site Y, is still doesn't mean that site X is right for a campaign.

I could go on....

Online Copywriting

James Swift — Fri, 06 Mar 2009 09:41:59 +0000

Having just spent half an hour arguing with a recruitment consultant about how to write online copy, here are a few thoughts:

Do they know what works and what doesn't?
Do they know that an ad should always centre around a 'what's in it for them' audience proposition and not what an organisation does?
Do they realise that online readers scan jobs before reading on?
Do they know about frontloading sentences?
Do they know they have only two seconds to trap a reader's attention?
Do they know that less is more?
Do they know that research tells us that unnecessary words such as 'hence' turn a reader off?
Do they know that using up the vast majority of a wordcount on talking about how great a business is has been proved counterproductive and a waste of space?
Do they know that the best advertising copy is conversational?
Do they know that, just like having a conversation with someone, if you keep on talking about yourself, they won't listen?

The future of the original modern city...

James Swift — Thu, 12 Feb 2009 08:31:05 +0000

A recent report from Colin Sinclair, the chairman of the Manchester Investment Development Agency (MIDAS) states that Manchester will soon become what Barcelona is to Madrid or Milan is with Rome…Here’s a few thoughts:

The perception that the good jobs only exist in London has changed. Manchester is now regarded as one of Europe’s top 10 investment locations (ft DI 2008) with some really exciting projects such as Spinningfieids and Beetham Tower giving the city a new skyline and huge investment. This has given global firms such as Siemens, Google, Cisco and IBM the opportunity to move into the region and tap into a huge talent pool.

Research suggests that well over 50% of the 115,000 graduates in Manchester stay in the region after graduation (ONS/ME 2008) and according the Guardian, Manchester is the most sought after destination for international students.

The transformation of Manchester from post-industrial decline to a shining cosmopolitan city is down to a lot of things; the central position at the heart of the UK, some great entrepreneurial spirit and some really good universities producing bucket loads of talent.

Long may it continue!

Investing in good creative

James Swift — Fri, 06 Feb 2009 10:24:53 +0000

From a small agency point of view, we regularly go up against the big agencies and on a few occasions, we've just missed out because we dont have a big creative team etc, nor do we have the resources to heavily invest in pitches. Hence, client Y going with a bigger agency.

For our last pitch, however (to an education client in the North West), we took the bold approach of investing a lot of time and money into getting the creative message right. We ended up winning the business last week and from the feedback from client Y, it was not only because they were they really excited about the online stuff, but we took it to the next level and delivered a variety of creative concepts. This allowed us to not only to demonstrate what they should be doing from a digital persepctive, but exactly what it would look like!

Now I'm pretty sure they don't think we sit in flashy offices (anyone that's been here will vouch for that), but hats off to this client for treating every pitch on merit and not on e.g. the size of the agency and it's client base. If we didn't win client Y, we would have been dissapointed of course, but it just goes to show that a little investment is well worth if it the reward is great enough.

Lookalikes

James Swift — Tue, 03 Feb 2009 12:03:37 +0000

Nice lookalike on the Mylonglunch website. This is payback time!

http://tinyurl.com/adfbzy

Online Recruitment - The Year Ahead 2009

James Swift — Fri, 30 Jan 2009 12:17:53 +0000

I attended Enhance Media's Online Recruitment - The Year Ahead conference in London yesterday. Here are some thoughts from a good day all round.

Although I couldn't hang around for the last 2 presentations (Bracknell Forest Council and Daxtra), the other presentations we're well put together and useful:

Youtube

Luisa Mauro's comments about how to take advantage of Youtube really struck a cord with me. Although we're already doing this for our clients, her ideas on HOW to structure video content (time, delivery etc) was helpful. It's just a shame that once a video has been delivered on Youtube, candidates cannot click on a URL to take them directly to a career site and have to rely on writing down the URL.

Workcircle

Although I see real value in what aggregators can offer, there was too much info about their company - I didn't really want a history lesson! I asked a question about whether or not they have plans to build a video platform into their offering to job boards. They said they didn't because the demand isn't there. I think they will find the demand IS there and by offering this platform to job boards with plans to have video on their own sites will add some real value.

Revenue Science (Behavioural Targeting)

If employers are not already embracing behavioural targeting, they should be. It's as simple as that! This is a fantastic way of attracting passive jobseekers and you know what...it isn't that expensive either!

Enhance Media - Giles Guest (The year ahead)

This was the best presentation of the lot. A good insights into the future of the online (and offline) recruitment industry. Some interesting times ahead and I'm total agreement that knowledge-based sites (e.g. Wilmott.com for the Quantitative Finance Community) will be used a lot more in 09 to target a higher quality of candidate.

Facebook

Some of their traffic stats are scary and sorry to use a cliche, but it should be a no-brainer! It ain't expensive, it's targeted and from our experiences, it works well. However, there are flaws. You STILL can't target certain locations. For example, we recently ran a campaign to target Store Managers on the South Coast but could only target bout 50% of the locations we needed!

I didn't hang around for the last two presentations so I can't comment. Overall, it was a good day. Nice to see a few old faces etc and although it's a pretty tough market at the moment, there's still that real sense of "we're in this together" and by continuing in this way will only benefit our industry.

The biggest plus point for me was that as an agency, we're actually offering our clients all of the above and doing it correctly.

Beyond Interactive's Business Development Manager plays The Roadhouse

James Swift — Thu, 29 Jan 2009 13:52:08 +0000

Rowan has another gig in the pipeline with his band, Papillon.

They will be headlining at one of Manchesters best live music venues, The Roadhouse on Friday 13th Feb.

He hopes to see you there!

Local economy, north v south etc...

James Swift — Sun, 25 Jan 2009 15:35:46 +0000

Interesting to hear from a few of our media contacts on how slow certain sectors have been in the South in terms of ad spend, but how good it's been for the same sectors in the North. One sector in particular (Housing) has been business as usual for us and if anything, we've actually seen more client spend and lot more activity in this sector. In contrast, some of our clients based in the South have been...well, lets just say they've been a tad on the quiet side!

I'm not saying this is the norm for everyone but we've certainly noticed a difference lately.

On another note, our local area (Chorlton) is still seeing lots of new businesses cropping up all the time. I think there's been 2 restaurants, 2 bars, a deli and an eco-friendly gift shop. All good for the local economy and the only thing to take the gloss off is the new eyesore in the form of a Tesco local at the bottom of our road! All of this in the first month of the year is hardly economic slowdown!

Twitter

James Swift — Sun, 25 Jan 2009 15:21:36 +0000

You can now follow us on twitter. Our link is: www.twitter.com/jamesswift

Mylonglunch do it again!

James Swift — Fri, 23 Jan 2009 13:52:18 +0000

If anyone hasn't already seen it, the new Mylonglunch website is superb (www.mylonglunch.com). A really great effort from Jamie and Matthew and our congratulations go out to you on a job well done!

Hello and Welcome to the Beyond Interactive Blog

James Swift — Fri, 23 Jan 2009 13:40:03 +0000

We are the first and only specialist full-service online recruitment advertising agency outside of London. Pioneers from our very inception, we look upon digital advertising somewhat differently to others and it’s our transparency that really sets us apart. To our clients, online recruitment holds no mysteries and we advise them to make clear and confident decisions about their recruitment strategy.

We're only just starting this blog so please come and visit on a regular basis as we will share our news and views on the online recruitment industry...